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Training Webinars

Recorded webinars can be viewed on our streaming server by clicking on the links below. Recorded CRM webinars and tutorials are on the CRM Resources page

If you receive a message to install a GoToMeeting codec, see the instructions here: http://support.citrixonline.com/en_US/gotomeeting/all_files/GTM080011

Monthly Quality Improvement Webinars

Care Management and Process Topics

  1. Transitional Care. Presented February 16, 2017. Slides | 3 slides
  2. MFP Documentation and Billing; CRM Review. Presented June 16, 2016. Slides
  3. Personal Safety, Verbal De-Escalation. Presented May 19, 2016. Slides.
  4. Developing a Wellness Recovery Action Plan (WRAP). Presented 1/21/2016. Slides. Crosswalk TC/Wrap document
  5. IPEC Competencies Part 2 - Communication, Teams and Teamwork.Presented 5/21/2015 Handouts/Slides
  6. IPEC Competencies Part 1 - Values and Ethics. Presented 4/16/2015. Slides
  7. Effective Medication Management.Presented 3/19/2015. Slides.
  8. Informed Decision Making. Presented 2/19/2015. Slides
  9. Harm Reduction. Presented 1/15/2015. Slides.
  10. Person-Centered Planning. Presented 11/20/2014. Slides | Video
  11. SOAP Notes and Risk Inventory. Presented 10/23/2014. Slides| Video
  12. Discharge Planning. Presented 7/24/2014. Slides | Discharge Planning (video)
  13. Motivational Interviewing.Presented 5/22/2014. Slides| Download WMV video file | Streaming video
  14. Managing Transitions in Care. Presented 10/18/2012. Video
  15. Self-Management. Presented 11/29/2012. Video

Chronic Condition and Disease Management Topics

See also Education and Information. Right click the video link and select Save As to download the videos.

  1. Fall Prevention. Presented February 15, 2018. Slides | 3 Slides/Notes | Webinar/Video
  2. COPD. Presented January 18, 2018. Slides | 3 Slides/Notes | Webinar/Video
  3. Cardiac Conditions 3: Heart Failure and Coronary Artery Disease. Presented November 16, 2017. Slides | 3 Slides/Notes | Webinar/video
  4. Cardiac Conditions 2: PVD, DVT and Afib. Presented October 19, 2017. Slides | 3 slides/notes | Webinar/video
  5. Cardiac Conditions 1: Hyperlipidemia and Hypertension. Presented Sept 21, 2017. Slides | 3 slides/notes | Cardiac Webinar/video
  6. Diabetes. Presented August 17, 2017. Slides | 3 slides/notes | Diabetes webinar video
  7. Chronic Pain. Presented June 15, 2017. Slides | 3 slides/notes.| Chronic Pain Webinar
  8. Substance Abuse, Opioids. Presented 5/18/2017. Video | Slides PDF | Notes PDF (3-slides per page)
  9. Dementia and Parkinson's Disease. Presented 4/20/2017. Video | Slides PDF
  10. Renal Disease. Presented 3/16/2017. Video | PowerPoint | Slides PDF
  11. Alcohol Abuse. Presented 1/19/2017. Video | Slides | 3 slides per page | AUDIT Tool | CAGE Tool
  12. Breast Cancer & Lung Cancer. Presented 11/17/2016. Video | Slides
  13. Schizophrenia. Presented 10/20/2016 (re-recorded). Video | Slides.
  14. Cancer - Overview. Presented 9/15/2016. Video |Slides.
  15. Bipolar Disorder and Depression. Presented 7/21/2016. Video | Slides.
  16. Red Flags of Chronic Conditions (Diabetes, Hepatitis, Sepsis/Septicemia, SIRS). Presented 4/21/2016. Video | Slides.
  17. Red Flags of Chronic Conditions (CVA/Stroke, COPD, Asthma, Pneumonia, Influenza). Presented 2/18/2016. Video | Slides. See Also - Lung/Breathing Conditions.
  18. Red Flags of Chronic Conditions - Cardiovascular. Presented 11/19/2015. Video | Slides | Cardiovascular - Additional Materials
  19. Prescription Drug Misuse Presented 10/15/2015. Slides
  20. Self-Neglect.Presented 9/18/2015. Slides | Resources
  21. Social Isolation. Presented 7/16/2015. Slides
  22. Morbid Obesity. Presented 6/19/2014. Video | Slides
  23. Chronic Pain and Falls. Presented 4/17/2014. Video | slides
  24. Health Literacy and Dementia. Presented 3/20/2014. Video | slides
  25. GERD, Incontinence and Constipation. Presented 2/20/2014. Video | slides
  26. HIV and AIDS. Presented 1/23/2014. Video | Handouts/slides
  27. Brain Injury and Seizures Part 2. Presented 11/21/2013. Video | Slides
  28. Brain Injury and Seizures Part 1. Presented 10/24/2013. Video | Slides
  29. Incontinence and Pressure Sores. Presented 5/16/2013. Video | Slides
  30. Mental Illness Part 1. Presented 3/21/2013. Part 1 Video | Slides
  31. Mental Illness Part 2. Presented 4/18/2013. Part 2 Video | Slides
  32. COPD and Heart failure. Presented 2/21/2013. Video | Slides
  33. Diabetes and Coronary Artery Disease (CAD). Presented 1/13/2013. Video | Slides

MFP Process Training Sessions